Terms of Service

Last updated: [INSERT DATE]

Welcome to Solvune. The terms “we,” “us,” and “our” refer to Solvune We operate this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”).

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use our Services. By visiting, browsing, purchasing from, or otherwise using our Services, you agree to be bound by these Terms of Service and our Privacy Policy available at [PRIVACY POLICY URL]. If you do not agree, you should not use our Services.

1. Eligibility and Account

By using our Services, you represent that you are at least the age of majority in your state or province of residence, or that you are using the Services with the permission and supervision of a parent or legal guardian.

To access certain features or place an order, you may be asked to provide information such as your name, email address, billing details, payment details, and shipping information. You agree that all information you provide is true, current, complete, and accurate.

You are responsible for maintaining the confidentiality of your account information and for all activity that occurs under your account. You may not transfer, assign, or sell your account to another person.

2. Products and Product Information

We make reasonable efforts to display our products, descriptions, images, specifications, and colors as accurately as possible. However, actual product appearance may vary depending on your device, screen settings, lighting, and manufacturing variations.

We do not guarantee that product images, colors, dimensions, or rendered visuals will appear exactly the same in person as they do on your screen.

All product descriptions, prices, availability, and specifications are subject to change at any time without notice. We reserve the right to discontinue any product at any time and to limit the quantities of any products offered.

3. Orders and Acceptance

When you place an order, you are making an offer to purchase. We reserve the right to accept, refuse, limit, or cancel any order at our sole discretion, including after an order is submitted.

An order is not accepted until payment has been successfully processed and we send confirmation of acceptance. If we cancel or modify an order, we may attempt to notify you using the contact information provided at checkout.

Please review your order carefully before submitting it. Once an order has been accepted, we may be unable to change or cancel it.

Your purchase is subject to our Refund Policy available at [REFUND POLICY URL].

You represent and warrant that purchases made through our store are for personal use and not for resale, export, or commercial redistribution.

4. Prices, Billing, and Payment

Prices, discounts, promotions, and offers may change without notice. The price charged for a product will be the price in effect at the time the order is placed, as reflected in your order confirmation.

Unless expressly stated otherwise, posted prices do not include taxes, shipping charges, customs, duties, import fees, or similar charges.

You agree to provide current, complete, and accurate billing, shipping, and payment information. By placing an order, you represent and warrant that:

• the payment information you provide is true and complete;
• you are authorized to use the selected payment method;
• charges incurred will be honored by your payment provider; and
• you will pay all charges incurred, including applicable taxes and shipping fees.

We reserve the right to correct pricing errors, inaccuracies, or omissions and to cancel orders arising from such errors.

5. Shipping, Delivery, and Risk of Loss

We aim to process and ship orders within the timeframes stated on our website, but all delivery times are estimates only and are not guaranteed.

We are not responsible for shipping or delivery delays caused by carriers, weather, customs processing, supply interruptions, high order volume, incorrect address information, or events outside our reasonable control.

Once an order is handed over to the shipping carrier, title and risk of loss transfer to you to the extent permitted by applicable law.

It is your responsibility to provide a complete and accurate shipping address. We are not responsible for delays, losses, or delivery issues caused by incorrect or incomplete shipping information provided by you.

6. Product Use and Customer Responsibility

You are responsible for using products purchased from our store safely, lawfully, and in accordance with any instructions, warnings, or product descriptions provided.

Our products are intended for general consumer use only. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition unless expressly stated otherwise.

You agree to use products at your own discretion and risk.

7. Intellectual Property

All content on our Services, including but not limited to text, graphics, logos, icons, product names, branding, images, videos, audio, design elements, layout, and software, is owned by or licensed to Solvune, its affiliates, licensors, or service providers, and is protected by applicable intellectual property laws.

You may use our Services only for personal, non-commercial purposes. You may not copy, reproduce, distribute, modify, publish, sell, exploit, or create derivative works from any part of our Services without our prior written consent.

All rights not expressly granted are reserved.

8. Optional Tools and Third-Party Services

We may provide access to tools, features, integrations, or services offered by third parties. These are provided on an “as is” and “as available” basis without warranties, representations, or endorsements of any kind.

We are not responsible for the content, availability, policies, or performance of third-party tools, services, apps, links, or websites. Your use of any third-party service is entirely at your own risk and subject to the third party’s terms and policies.

9. Third-Party Links

Our Services may contain links to websites, materials, or resources provided by third parties. We are not responsible for examining or evaluating the content, accuracy, or policies of any third-party websites.

If you access any third-party site, you do so at your own risk. Any complaint, claim, question, or issue regarding a third-party product or service must be directed to that third party.

10. Relationship With Shopify

[NOTE: This section should remain materially intact.]

Solvune is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Solvune and not with Shopify.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Solvune, including any injury, damage, loss, or claim arising from products or services purchased through our store. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with us.

11. Privacy

All personal information collected through our Services is subject to our Privacy Policy available at [PRIVACY POLICY URL]. Because our store is hosted by Shopify, Shopify may also collect and process certain information in accordance with Shopify’s own privacy practices.

By using our Services, you acknowledge that you have read and understood our Privacy Policy.

12. Reviews, Submissions, and Feedback

If you submit reviews, ideas, suggestions, comments, feedback, testimonials, images, videos, or other content to us, you grant us a worldwide, perpetual, irrevocable, royalty-free, sublicensable right to use, reproduce, publish, display, edit, distribute, and otherwise exploit that content for any lawful purpose, including marketing and commercial purposes.

You represent and warrant that:

• you own or control all rights in the content you submit;
• your content is accurate and not misleading;
• your content does not violate any law or the rights of any third party; and
• you have disclosed any compensation, incentive, or material connection if applicable.

We may remove, edit, or refuse content at our sole discretion.

13. Errors, Inaccuracies, and Omissions

Occasionally, information on our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, availability, shipping charges, transit times, or other matters.

We reserve the right to correct any such errors, inaccuracies, or omissions and to update information or cancel orders at any time without prior notice, including after you have submitted an order.

14. Prohibited Uses

You agree not to use our Services:

• for any unlawful purpose;
• to violate any law, regulation, or third-party right;
• to harass, abuse, defame, threaten, intimidate, or harm another person;
• to submit false or misleading information;
• to transmit viruses, malware, or malicious code;
• to scrape, extract, crawl, spider, or harvest data from our Services;
• to interfere with, disable, bypass, or compromise our security measures;
• to use automated systems, bots, or agents in a manner that burdens or harms the Services;
• to attempt unauthorized access to our systems or data; or
• to use our Services in any way that may damage our business, customers, brand, or operations.

We reserve the right to suspend or terminate access if we believe you have violated these Terms.

15. Use of Agents and Automated Access

If you use software, bots, crawlers, scripts, or agents to access or interact with our Services, such use must comply with these Terms and any technical restrictions we impose.

We may block, limit, restrict, or terminate any automated or agent-based access to our Services at any time.

You may not conceal automated behavior, impersonate a human user, bypass CAPTCHAs, or circumvent any measure designed to limit or control automated access.

16. Termination

We may suspend or terminate your access to our Services at any time, without notice, if we believe you have violated these Terms or applicable law, or if we believe doing so is necessary to protect our business, customers, or systems.

Termination does not relieve you of obligations incurred before termination, including payment obligations.

17. Disclaimer of Warranties

To the fullest extent permitted by law, our Services and all products offered through them are provided “as is” and “as available,” without warranties of any kind, whether express or implied.

We do not warrant that:

• the Services will be uninterrupted, secure, or error-free;
• defects will be corrected;
• the Services or servers are free of harmful components; or
• products, information, or materials will meet your expectations or requirements.

To the fullest extent permitted by applicable law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, title, non-infringement, and durability.

18. Limitation of Liability

To the fullest extent permitted by law, Solvune, its owners, affiliates, partners, employees, contractors, service providers, licensors, and Shopify and its affiliates shall not be liable for any direct, indirect, incidental, consequential, punitive, special, or exemplary damages, including loss of profits, loss of revenue, loss of savings, loss of data, business interruption, or replacement costs, arising out of or relating to:

• your use of or inability to use the Services;
• your purchase or use of any product;
• errors, omissions, or inaccuracies on the Services;
• shipping delays or carrier issues;
• third-party services, tools, or websites; or
• unauthorized access to or alteration of your data,

even if advised of the possibility of such damages.

In jurisdictions that do not allow certain limitations of liability, our liability will be limited to the maximum extent permitted by law.

19. Indemnification

You agree to indemnify, defend, and hold harmless Solvune, Shopify, and our affiliates, officers, directors, employees, contractors, licensors, service providers, and agents from and against any claims, losses, liabilities, damages, judgments, settlements, penalties, fines, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

• your breach of these Terms;
• your misuse of the Services;
• your violation of any law or the rights of a third party; or
• your negligence, misconduct, or fraudulent acts.

20. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severed and shall not affect the validity and enforceability of the remaining provisions.

21. Waiver and Entire Agreement

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

These Terms, together with any policies posted on our site, constitute the entire agreement between you and us regarding your use of the Services and supersede all prior agreements, communications, and proposals.

22. Assignment

You may not assign, transfer, or delegate any rights or obligations under these Terms without our prior written consent.

We may assign, transfer, or delegate these Terms and our rights and obligations without restriction.

23. Governing Law and Jurisdiction

These Terms and any dispute arising out of or relating to them or the Services shall be governed by and construed in accordance with the laws of [INSERT GOVERNING LAW JURISDICTION], without regard to conflict of law principles.

You agree that any dispute, claim, or proceeding shall be brought exclusively in the courts located in [INSERT CITY/STATE/COUNTRY], and you consent to the jurisdiction of those courts.

24. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time by posting the revised version on this page. The updated version will be effective as of the date stated at the top of the page.

Your continued use of the Services after any changes become effective constitutes acceptance of those changes.

25. Contact Information

Questions about these Terms of Service should be sent to:

SOLVUNE
COSTUMERSERVICES@SOLVUNE.COM